Privacy Policy
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Privacy Policy
1. Introduction
This Privacy Policy describes how Vocate Ad Adventum SRL ("we," "our," or "us") collects, uses, and discloses information when you use our email marketing services and related websites, applications, and tools (collectively, the "Services"). We are committed to protecting your privacy and the personal data of both our clients and their email recipients.
2. Information We Collect
2.1 Client Information
We collect information about you when you register for an account, use our Services, or communicate with us:
* Contact information (name, email address, phone number, postal address)
* Billing information and payment details
* Account credentials
* Usage data and interaction with our Services
* Communications with our support team
* Device and browser information
2.2 Recipient Data
As part of providing our Services, we process recipient data that our clients upload or collect:
* Email addresses
* Names and other identifying information
* Campaign engagement data (opens, clicks, etc.)
* Subscription preferences and consent records
* Other custom fields clients may include
3. How We Use Information
3.1 Client Information
We use the information we collect from clients to:
* Provide, maintain, and improve our Services
* Process payments and fulfill contractual obligations
* Send service announcements and administrative messages
* Respond to inquiries and provide customer support
* Monitor and analyze trends and usage to enhance user experience
* Prevent fraud and enforce our Terms of Service
* Comply with legal obligations
3.2 Recipient Data
We process recipient data solely on behalf of our clients and in accordance with their instructions to:
* Send email campaigns
* Track engagement and campaign performance
* Manage subscriptions and preferences
* Generate analytics and reports
* Improve deliverability
4. Legal Basis for ProcessingWe process personal data on the following legal grounds:
* Performance of our contract with you
* Your consent, where applicable
* Our legitimate interests, which include providing and improving our Services
* Compliance with legal obligations
5. Data Sharing and DisclosureWe may share information with:
* Service providers who assist in delivering our Services (hosting providers, payment processors, etc.)
* Professional advisors (attorneys, accountants, etc.) as necessary
* Law enforcement or government authorities when required by law
* Third parties in connection with a merger, acquisition, or sale of assetsWe do not sell, rent, or trade personal information to third parties for their marketing purposes.
6. International Data Transfers
We are based in Romania and process data on servers located in the European Union. If we transfer personal data to countries outside the European Economic Area (EEA), we implement appropriate safeguards to ensure that your information remains protected in accordance with this Privacy Policy and applicable law.
7. Data Security
We implement appropriate technical and organizational measures to protect the security of personal data. However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but strive to protect your information from unauthorized access, disclosure, alteration, or destruction.
8. Data RetentionWe retain client information for as long as your account is active or as needed to provide Services. We will retain and use information as necessary to comply with legal obligations, resolve disputes, and enforce agreements.For recipient data, we retain it according to our clients' instructions and our data retention policies.
9. Your Rights
Depending on your location, you may have rights regarding your personal data:
* Access to your personal data
* Correction of inaccurate or incomplete data
* Erasure of your personal data
* Restriction or objection to processing
* Data portability
* Withdrawal of consent
To exercise these rights, please contact us using the details provided in Section 13.
10. Client ResponsibilitiesAs a client using our email marketing Services, you are responsible for:
* Obtaining proper consent or having another legal basis for sending communications
* Providing recipients with accurate information about how their data will be used
* Honoring opt-out requests promptly
* Ensuring your privacy policy adequately discloses your use of our Services
11. Cookies and Tracking TechnologiesOur website and Services use cookies and similar tracking technologies to collect usage information and remember your preferences. You can manage your cookie preferences through your browser settings.
12. Changes to This Privacy PolicyWe may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised policy on our website with the effective date and, where appropriate, notify clients of material changes by email.
13. Contact Information If you have questions or concerns about this Privacy Policy or our data practices, please contact us at: Vocate Ad Adventum SRL
Phone: +4798869268
Email: eldin@quikleads.io
Address: Str. DRISTORULUI, Nr. 114, BUCUREȘTI, Romania
14. Data Protection Officer
For questions regarding data protection, you can contact our Data Protection Officer at eldin@quikleads.io
15. Supervisory Authority
If you are located in the European Union and believe we have not adequately addressed your concerns, you have the right to lodge a complaint with your local data protection authority.
1. Introduction
This Privacy Policy describes how Vocate Ad Adventum SRL ("we," "our," or "us") collects, uses, and discloses information when you use our email marketing services and related websites, applications, and tools (collectively, the "Services"). We are committed to protecting your privacy and the personal data of both our clients and their email recipients.
2. Information We Collect
2.1 Client Information
We collect information about you when you register for an account, use our Services, or communicate with us:
* Contact information (name, email address, phone number, postal address)
* Billing information and payment details
* Account credentials
* Usage data and interaction with our Services
* Communications with our support team
* Device and browser information
2.2 Recipient Data
As part of providing our Services, we process recipient data that our clients upload or collect:
* Email addresses
* Names and other identifying information
* Campaign engagement data (opens, clicks, etc.)
* Subscription preferences and consent records
* Other custom fields clients may include
3. How We Use Information
3.1 Client Information
We use the information we collect from clients to:
* Provide, maintain, and improve our Services
* Process payments and fulfill contractual obligations
* Send service announcements and administrative messages
* Respond to inquiries and provide customer support
* Monitor and analyze trends and usage to enhance user experience
* Prevent fraud and enforce our Terms of Service
* Comply with legal obligations
3.2 Recipient Data
We process recipient data solely on behalf of our clients and in accordance with their instructions to:
* Send email campaigns
* Track engagement and campaign performance
* Manage subscriptions and preferences
* Generate analytics and reports
* Improve deliverability
4. Legal Basis for ProcessingWe process personal data on the following legal grounds:
* Performance of our contract with you
* Your consent, where applicable
* Our legitimate interests, which include providing and improving our Services
* Compliance with legal obligations
5. Data Sharing and DisclosureWe may share information with:
* Service providers who assist in delivering our Services (hosting providers, payment processors, etc.)
* Professional advisors (attorneys, accountants, etc.) as necessary
* Law enforcement or government authorities when required by law
* Third parties in connection with a merger, acquisition, or sale of assetsWe do not sell, rent, or trade personal information to third parties for their marketing purposes.
6. International Data Transfers
We are based in Romania and process data on servers located in the European Union. If we transfer personal data to countries outside the European Economic Area (EEA), we implement appropriate safeguards to ensure that your information remains protected in accordance with this Privacy Policy and applicable law.
7. Data Security
We implement appropriate technical and organizational measures to protect the security of personal data. However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but strive to protect your information from unauthorized access, disclosure, alteration, or destruction.
8. Data RetentionWe retain client information for as long as your account is active or as needed to provide Services. We will retain and use information as necessary to comply with legal obligations, resolve disputes, and enforce agreements.For recipient data, we retain it according to our clients' instructions and our data retention policies.
9. Your Rights
Depending on your location, you may have rights regarding your personal data:
* Access to your personal data
* Correction of inaccurate or incomplete data
* Erasure of your personal data
* Restriction or objection to processing
* Data portability
* Withdrawal of consent
To exercise these rights, please contact us using the details provided in Section 13.
10. Client ResponsibilitiesAs a client using our email marketing Services, you are responsible for:
* Obtaining proper consent or having another legal basis for sending communications
* Providing recipients with accurate information about how their data will be used
* Honoring opt-out requests promptly
* Ensuring your privacy policy adequately discloses your use of our Services
11. Cookies and Tracking TechnologiesOur website and Services use cookies and similar tracking technologies to collect usage information and remember your preferences. You can manage your cookie preferences through your browser settings.
12. Changes to This Privacy PolicyWe may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised policy on our website with the effective date and, where appropriate, notify clients of material changes by email.
13. Contact Information If you have questions or concerns about this Privacy Policy or our data practices, please contact us at: Vocate Ad Adventum SRL
Phone: +4798869268
Email: eldin@quikleads.io
Address: Str. DRISTORULUI, Nr. 114, BUCUREȘTI, Romania
14. Data Protection Officer
For questions regarding data protection, you can contact our Data Protection Officer at eldin@quikleads.io
15. Supervisory Authority
If you are located in the European Union and believe we have not adequately addressed your concerns, you have the right to lodge a complaint with your local data protection authority.
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